Cedar Rapids Kayak & Canoe

Reviews about Cedar Rapids Kayak & Canoe

• 1 / 5

  By The Great Outdoor Adventure
  Place is a joke! Couldn't even make a fire with wood we purchased right down road. Manager said we have to buy their overpriced wood or do without a fire. The restrooms had feces on the stall doors and one toilet was overflowing onto floor. The river was great but the staff did not make us feel welcome before and after our trip, very rude and not at all professional. Don't waste your $
  March 26, 2017
• 2 / 5

  By paulina pinzon
  I have been religiously returning to Cedar Rapids every year to camp and kayak and always had a great experience. However, after spending this past weekend there, I most likely will not return.
  
  The members of the new management company running the place are rude (with the exception of the woman working the check-in station, who was mildly pleasant at best). One of the staff members in particular working the overnight shift was visibly intoxicated, extremely rude, and unprofessional (we actually found him at the bar while looking for a staff member so we could buy firewood).
  
  In regards to firewood, the campground is not allowing campers to bring in wood purchased elsewhere, even if the wood is purchased down the street (for pest control). However, the campground then charges an astronomical amount (more than any other local vendor) for wood to its campers. With Cedar Rapids charging $10 a bundle when other local vendors charge $5, it obviously has less to do with pest control and more to do with milking their campers for more money. During a 2 night stay, we spent more than $100 on firewood, and didn't even burn a fire for an extended period of time each night.
  
  After speaking with other campers throughout the weekend who are also return customers, it was very apparent that we were not alone in finding the new management team less than satisfactory. With Cedar Rapids having numerous local competitors and campers having many options on campgrounds, customer service and satisfaction should be of the utmost importance. For all of the reasons stated above, this is no longer the case, and as a result, this weekend will be my last, as I am sure it will be for others as well. I hope the feedback is helpful for potential future guests.
  
  
  February 09, 2017
• 3 / 5

  By Josie Whales
  Scenery ✔ friendly Service ✔ cold beer ✔✔ food? Meh cook needs to learn how to cut grilled chicken.
  October 28, 2016